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Accessibility

Accessibility statement

Fabrick S.p.A. is committed to making its website accessible in accordance with Italian Law No. 4 of 9 January 2004. This accessibility statement applies to the website docs.paymentorchestra.fabrick.com, available at https://docs.paymentorchestra.fabrick.com/it/external link.

Compliance Status

This website is partially compliant with the requirements set out in Annex A of standard UNI CEI EN 301549, due to the cases of non-compliance listed below.

Non-Accessible Content

The content listed below is not accessible for the following reasons:

a) non-compliance with Italian Law No. 4 of 9 January 2004.

WCAG 2.2 Criterion
Description of the issue

1.1.1 – Non-text Content (Level A)

Some images and other non-text elements on the site do not have adequate alternative text. Users relying on a screen reader do not receive an equivalent description of the visual content.

1.3.1 – Info and Relationships (Level A)

The semantic structure of some sections of the site is not correctly expressed in the code. The relationships between labels, headings and content groupings are not always recognisable by screen reading software.

1.4.3 – Contrast (Minimum) (Level AA)

A significant number of text elements, in particular small text on light backgrounds, does not meet the minimum contrast ratio of 4.5:1 required by the standard. This makes reading difficult for users with visual impairments or in low-light conditions.

2.1.1 – Keyboard (Level A)

Some functions of the site are not accessible by keyboard alone. Users who do not use a mouse are unable to activate or correctly navigate certain interactive elements.

b) disproportionate burden.

No exemption on the grounds of disproportionate burden is claimed pursuant to Article 3-ter of Italian Law No. 4 of 9 January 2004.

c) the content falls outside the scope of the applicable legislation.

There is no content excluded from the scope of the applicable legislation.

Preparation of this accessibility statement

This statement was prepared on 12/08/2024.

The information contained in this statement was obtained from an assessment carried out by means of a self-assessment using UsableNet AQA.

The statement was last reviewed on 21/07/2026.

Feedback procedure and contact details of the service provider

To report difficulties in accessing the content of the website, please write to: accessibile@fabrick.com

In your email, you are advised to include:

  • Your first and last name;

  • The address of the web page, or the sections of the website or app, concerned by the report;

  • A description of the problem encountered (date and brief description).

Please do not include personal data (e.g. data relating to your disability).

Enforcement procedure — submitting a report to AgID

If the response is unsatisfactory, or if no response is received within thirty days of the notification or request, the person concerned may submit a report using the following link: https://www.agid.gov.it/it/ambiti-intervento/accessibilita-usabilitaexternal link

Information about the website / mobile application

1.    Date of publication of the website: 01/06/2022

2.    Usability tests were carried out: yes (UsableNet AQA, 21 July 2026)

Information about the organisation

1.    Number of employees with disabilities within the organisation: 15

2.    Number of workstations for employees with disabilities: 1 (the only one required)